For hospice agencies, documentation is the foundation of care quality, compliance, and reimbursement. Yet even the best teams struggle with the complexity and time demands of charting. In a national time-use study, nurses reported spending up to 40% of their shifts on documentation , often re-entering the same data across multiple systems. Meanwhile, insufficient documentation remains the leading cause of hospice claim denials, resulting in  billions of dollars  in improper M

Documentation determines compliance, reimbursement, and even facility reputation. The Centers for Medicare & Medicaid Services (CMS)  reports that nearly 79% of SNF payment errors stem from insufficient documentation , while the SNF improper payment rate hovers at 17.2% , more than double the overall Medicare improper payment rate. That’s billions in potential losses and audit exposure across the industry. For decision makers, improving medical record documentation means clos

In senior living, documentation is both an art and a science. It tells the story of each resident’s health journey, and determines everything from quality ratings to reimbursement integrity. For senior living communities, mastering documentation means balancing precision, timeliness, and efficiency, while supporting nurses who are already stretched thin. Mastering the Art of Documentation in Senior Living 1. Prioritize Accuracy and Consistency Every note should tell a complet